FAQ about Life Onboard – Hướng dẫn câu hỏi làm việc trên Du Thuyền 5 sao – Mỹ
1. How long are the contracts ?
- Contracts can vary between 48 months depending on which cruise line you will be working for. After each contract you will have a work break that can range from 48 weeks.
- Work breaks are usually not paid, so be sure to put some money away for your vacation.
2. How often will I be working?
- In most cases, you can expect to work 7 days/week and anywhere from 812
hours/day. Steiner spa employees will work 5 1/2 days/week, and 10 hours/day.
3. How much notice will I get if I am hired?
- The hiring agency will receive the results from the Cruise Line and notify you less than a week after the interview.
4. How will I get paid?
- Depending on the cruise line, you may be paid biweekly or monthly. You will need to take some cash, ATM card/and or credit cards with you to carry you through the first month. You’ll find you probably won’t use much, but better to have too much than too little.
- In most cases you will be paid in U.S. cash.
5. What about taxes?
- Income taxes are only withheld for American Citizens. As every country has different tax laws, we suggest you consult an accountant to find out your tax obligations.
6. What do I do about banking ?
You have a few options, you can open an account in your homeport, or in one of the ports in your itinerary. We suggest making money orders and sending them home to either a family member, a friend or directly to your bank. It is probably the smartest and safest option.
7. Who do I work for ?
- The cruise line or concession that hires you will be your employer. Please take notice that all cruise lines have different rules and regulations that need to be followed. Failure to do so can result in dismissal.
8. What about my flight to the ship?
- Your flight to the ship may or may not be provided by the cruise line. Depending on the company policy, you may have to pay your way there, and upon completion of your contract, they will fly you home.
- Some lines require you to pay your flight there, and upon completion of your contract, you will be reimbursed your flight and flown home. Then there are some lines that will pay your flight to and from the ship!
9. What documents do I need to get onboard?
● Passport Size
● Standards for Training Certification and Watchkeeping (STCW) Certificate
● Seaman’s Book
● Seaman’s Passport
● Marlins English Test
● Updated CVs
● Diplomas (if any)
● Criminal Background Check
● Talent Plus Skills Test
● 2 Reference Letters
● Medical Certificate
● C1/D Visa
10. Do I need a medical check before I get on board ?
- Yes, you have to complete a medical prior to leaving for the ship. The medical is a thorough exam that involves taking blood tests, urinalysis, blood pressure, eye, hearing and lung function tests, as well as a chest xray.
- They are testing that you are physically fit to work on board. Please note that a drug test will also be conducted. Failure of the medical or drug test will result in the termination of your contract.
- In most cases, it is your responsibility to pay for your medical exam, however there are some cruise lines that will pay for it, or reimburse you the expense.
11. What about Medical Care?
- While you’re onboard, the medical doctor will provide you with medical care.
12. Can I get mail? Can I make phone calls?
- Every ship has an address. We can usually give you the address prior to departure. If not, you will receive the information onboard.
- There are phones on board, however we recommend using them for emergency use only.
- They are extremely expensive and could range up to $15.00 per minute. You will have access to crew calling centers at mostly every port.
13. How much notice will I get if I am hired?
- The amount of notice you may get can vary. Positions are always coming up, some sooner than others. Emergency positions do come up that may only leave you with a few days notice, so be prepared!!!
- We will always try to give the crewmember as much notice as possible.
14. Do I share a cabin?
- Yes, all the cabins are small and compact and are shared with one other person of the same sex.
- In some instances you may have to share with up to three people. Most cabins have a bathroom, however some bathroom facilities can be shared by up to four people.
- The cabins are cleaned with linen changed daily by your cabin steward.
15. Do I need a medical check before I get on board?
- Yes, you have to complete a medical prior to leaving for the ship.
- The medical is a thorough exam that involves taking blood tests, urinalysis, blood pressure, eye, hearing and lung function tests, as well as a chest xray.
- They are testing that you are physically fit to work on board. Please note that a drug test will also be conducted. Failure of the medical or drug test will result in the termination of your contract. In most cases, it is your responsibility to pay for your medical exam, however there are some cruise lines that will pay for it, or reimburse you the expense.
16. Do I have to wear a uniform?
- Yes, your uniform is supplied by the cruise line and will be given to you upon
arrival to the ship. In some instances you will have to pay for your uniform in
which case it will be deducted from your salary.
17. What am I responsible for as far as living expenses?
- All your food and accommodations are provided. Cruise lines also provide
medical insurance whilst under contract. You will be required to pay for any
incidentals, souvenirs, as well as any alcoholic beverages.
18. Can I get off the ship while in port?
Of course you can! When you have free time during the day you can get off the
ship and do what you please, providing that you are not scheduled to work and
that you are back on board by the required time.
19. Can we socialize with the passengers? Can we drink in the lounges/nightclubs?
- Depending on your position, it may be an integral part of your job, although it is
important to note that fraternization with passengers is cause for immediate
- Some positions have “deck privileges” and some may not. If you don’t you are
not permitted to be in passenger areas when you are off duty.
- Positions that usually have deck privileges, such as cruise staff, youth staff, merchandise, pursers, entertainers, casino… are able to socialize with passengers in the
lounges until your set curfew which will be given to you when you get onboard.
- Some ships do not allow staff to drink alcohol in passenger areas. Should you
be found drunk while on duty or too drunk to perform emergency procedures,
this will result in automatic dismissal.
20. Can we smoke in passenger areas? Is there a crew bar onboard?
- As a rule you cannot smoke whilst in any passenger areas. Your general manager will define this rule in more detail when you arrive on the ship.
- Yes, the crew bar serves drinks until their particular set time, which may vary,
from ship to ship. It is where you can relax and socialize out of sight of the
21. Can we use the swimming pool? Can we use the gym?
- As a rule aboard most ships you are not permitted to use the pool. Anytime that
you would have to use the pool, you will probably also be able to get off the ship
and sightsee, go to the beach or shop in port!!
- Yes, as a rule you can use the gym, as long as you are not depriving any
passengers of the facilities.
22. Can I do laundry on the ship?
- Yes, you may have access to laundry facilities or a service will be offered for a
23. Can friends or family come to visit?
- Of course they can! Every cruise line has their own policies about visitors. There are discounts and it is usually based on availability.
24. What should I pack?
- The Cruise Line will send you a suggested packing list.
- There are also retail stores onboard that our employees can shop from, at a discounted rate. And you will find some great bargains at some of the ports you visit.
25. Will I enjoy working for the Cruise Industry?
- If you are a committed, hard working funloving team player, then you will have the time of your life!
- There is no other job that can give you so much experience and knowledge of the travel industry.
- The things you’ll see, do and learn along with the many new friends you’ll meet will stay with you forever.
- It is truly an unforgettable experience. Your confidence as a crewmember can only increase as each week goes by, and we at CASTAWAY.VIETNAM constantly encourage our crew to develop their existing skills and learn new ones whilst onboard. You will need approximately one month to settle in and feel comfortable in your new surroundings.
All we can say is “hang in there” it’s worth it!!!
Good luck and have fun!